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Can I cancel my order after I've made a purchase on the website? - You can.
We offer immediate order cancellations up to a limit of 24 hours after purchasing - so if you change your mind within that time - send us a message and we'll cancel and refund you in full as soon as we get your request.
How do I return or exchange an item? - Our Guarantee.
We don't provide return as jewelry is a non-returnable category. We're confident our premium curated products selection will meet or exceed your expectations so you won't need to return the product.
What types of Payment do you accept? - All Standard Payments.
We accept all Payments by Visa, Mastercard And PayPal.
How can I stay updated on promotions and events at Eternal Grace?
Stay connected with us by subscribing to our newsletter. You'll receive updates on new arrivals, promotions, and exclusive events happening at Eternal Grace.
Can I track my online order from Eternal Grace?
Yes, once your order has been processed and shipped, you will receive a tracking number via email to monitor the status of your delivery. Simply enter the tracking number on our website's Track Your Order page to track your package in real-time. If you encounter any issues with tracking your order, please reach out to our customer service team for assistance.
We offer immediate order cancellations up to a limit of 24 hours after purchasing - so if you change your mind within that time - send us a message and we'll cancel and refund you in full as soon as we get your request.
How do I return or exchange an item? - Our Guarantee.
We don't provide return as jewelry is a non-returnable category. We're confident our premium curated products selection will meet or exceed your expectations so you won't need to return the product.
What types of Payment do you accept? - All Standard Payments.
We accept all Payments by Visa, Mastercard And PayPal.
How can I stay updated on promotions and events at Eternal Grace?
Stay connected with us by subscribing to our newsletter. You'll receive updates on new arrivals, promotions, and exclusive events happening at Eternal Grace.
Can I track my online order from Eternal Grace?
Yes, once your order has been processed and shipped, you will receive a tracking number via email to monitor the status of your delivery. Simply enter the tracking number on our website's Track Your Order page to track your package in real-time. If you encounter any issues with tracking your order, please reach out to our customer service team for assistance.